PowerSchool is hiring for Associate Technical Support Engineer


 About Company:

PowerSchool (NYSE: PWSC) is the leading provider of cloud-based software for K-12 education. Its mission is to power the education ecosystem with unified technology that helps educators and students realize their full potential, in their way.

Position:  Associate Technical Support Engineer

Qualification: Any Graduate 

Stream: Any Stream

Batches: 2017/18/19/20/21/22

Experience: 0-2

Salary:5-6 LPA

Location: Bengaluru 

Job Description:

  • Implement employee surveys and questionnaires; help HRBP’s in analysis and action planning based on survey results
  • Responsible for onboarding and partnering with the recruitment team in hiring associates based on business forecasts.
  • Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce
  • Implement new policies, procedures, and programs in support of Business
  • Be the first point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations.
  • Provide MIS support for Attrition analysis, includes- analyzing Exit interviews, observing trends and highlighting important aspects, preparing and publishing dashboards


Preferred skill:

  • 0-2 years’ prior experience in a technical support role
  • Hands Experience in SQL Database (MS SQL) is preferred
  • Experience with ETL is preferred
  • Aqua data studio knowledge for MS SQL is a plus
  • Proficient in Microsoft Office suite
  • Salesforce experience preferred
  • Prior CRM experience preferred
  • Strong oral and written communication skills
  • Strong customer service and conflict resolution skills

To Apply for this Position: Click here

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