Google is hiring for Technical Support Enablement Lead





 About Company:

Google  is an American multinational technology company that focuses on artificial intelligence, search engine technology, online advertising, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics. It has been referred to as the "most powerful company in the world" and one of the world's most valuable brands due to its market dominance, data collection, and technological advantages in the area of artificial intelligence. It is considered one of the Big Five American information technology companies, alongside Amazon, Apple, Meta, and Microsoft.

Google is hiring for Technical Support Enablement Lead

Position: Technical Support Enablement Lead

Location: Bangalore

Qualification: Bachelor’s Degree  

Batch: 2018/ 2019/ 2020/ 2021/ 2022

Stream: Technical discipline or equivalent practical experience

Salary: 45k Per Month(Expected)

Preferred Qualifications:

  • Ability to synthesize complex messages, data sets/signals, and insights into executive-ready communications
  • Ability to work separately and manage multiple global projects simultaneously with excellent attention to detail
  • Excellent business judgment with problem-solving and analysis skills
  • Interest in building a framework to provide an excellent customer experience


Responsibilities:

  • Develop, own, and manage relationships with the Google Cloud Support Vendor Management Organization while partnering closely with Site Delivery Managers, Workforce Management, and more. Deliver insights, drive improvements, and ensure operational excellence to provide successful customer experiences.
  • Attend business reviews regularly to identify strategies and projects while ensuring business area’s operational objectives and key results are achieved and operations inefficiencies are resolved. Implement changes with accountability.
  • Manage multi-directional feedback between Vendor Management and the Google Workspace Technical Solutions Engineering organization via office hours and syncs.

To Apply for this Position: Click here


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