DigitalOcean hiring for Associate Cloud Support Engineer


 About Company:

DigitalOcean, Inc. is an American cloud infrastructure provider headquartered in New York City with data centers worldwide. DigitalOcean provides developers, startups, and SMBs with cloud infrastructure-as-a-service platforms.

 Role: Associate Cloud Support Engineer

Qualification: Bachelor’s degree from Any Stream

Batches: 2022/21/20/19/18

Salary: 12- 14 LPA

Location: Across India

Responsibilities:

  • Responding to a high volume of technical tickets generated by our customers in a timely manner
  • Troubleshooting common issues related to  Nodejs (and common app stack) configurations (database, dependencies, env vars, etc).
  • Investigating root cause of app failure (server crash, datacenter outage, resource exhaustion, etc.)
  • Working both collaboratively and independently with our support, product, and engineering teams
  • Identifying, communicating, and documenting process and policy improvements

To Apply for this Position: Click here

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