American Express hiring for Customer Service Analyst


 About Company:

American Express Company is an American multinational corporation specialized in payment card services headquartered at 200 Vesey Street in the Battery Park City neighborhood of Lower Manhattan in New York City. The company was founded in 1850 and is one of the 30 components of the Dow Jones Industrial Average.

Position: Customer Service Analyst

Qualifications: Any Graduate Any Stream 

Batches: 2022/21/20/19/18

Experience:0-3 years

Salary: 5-6 LPA

Location: Gurgaon 


Responsibilities:

  • Global Payment Services (GPS) is responsible for processing CM remittance for all proprietary American Express markets globally.
  • Reporting to the Team Leader, this position is responsible for the day-to-day processing of remittance across various markets/regions.
  • All incoming remittances to be accurately processed within SLA
  • Reconcile remittance (payment) for Consumer, Corporate and BTA Cards.
  • Highlight issues through feedback and recommend changes in workflows, procedures and service levels to meet customer needs and to ensure quality service at all times
  • Respond to all customer queries in a timely and comprehensive manner to ensure customer satisfaction.


Required Skills:

  • High degree of American Express systems knowledge including, Globestar, GSP/WSP will be preferred. 
  • Should have working knowledge on MS Office tools especially MS Excel
  • Candidate should have ability to work as part of a team ensuring personal and team goals are achieved
  • The ability to organize and manage deadlines, adapting your time to changing priorities to meet the needs of the department.
  • Flexible and adaptable to ever changing environments, embracing change.
  • Strong Communication Skills – Varying Audiences.
  • Shift Timings: 24*7 from Monday to Saturday depending on markets serviced.

To Apply for this Position: Click here

Comments

Post a Comment

Popular posts from this blog

Amazon is hiring for Associate, Quality Services

Image
        About Company: Amazon   is an American  multinational   technology company  which focuses on  e-commerce ,  cloud computing ,  digital streaming , and  artificial intelligence . It has been referred to as "one of the most influential economic and cultural forces in the world",  and is one of the  world's most valuable brands .  It is one of the  Big Five  American  information technology  companies, alongside  Alphabet ,  Apple ,  Meta , and  Microsoft . Position:  Associate, Quality Services Location: Chennai Qualification:   BE, BTech, Master of computer Applications (MCA), B.Sc Computers , BCA, MSc Information Technology (IT) Batch: Any Batch Experience: Freshers/ Experienced Salary: Based on your skills Responsibilities: Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner....
Read more

Ramco is hiring for Associate Business Analyst

Image
  About Company: Ramco Systems Limited is an Indian multinational enterprise software company that offers Aviation, ERP, HRP and Logistics software. Founded in 1997, it is a part of the Ramco Group and operates in 28 locations across 35 countries.  Position:  Associate Business Analyst Qualification:    BE /BTech Stream:  EEE/ CSE/IT/MECH Experience: Freshers Location: India Job Code: LOGABA Apply Link:   https://www.ramco.com Our Instagram page:  https://www.instagram.com/be_a__professional/ Telegram link:  https://t.me/Be_a_Professional YouTube link:  https://youtube.com/channel/UC0mQcMbbz5io_0Aw1z_1x6Q
Read more

HPE is hiring for HPE Intern 2023 || Apply Now

Image
    About Company: The Hewlett Packard Enterprise Company is an American multinational information technology company based in Spring, Texas, United States. HPE was founded on November 1, 2015, in Palo Alto, California, as part of the splitting of the Hewlett-Packard company.   HPE is hiring for HPE Intern 2023 This  role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office . Position: HPE Intern 2023 Qualification: B.E/Btech Streams: Computer Science, Information Systems, or equivalent Batch: 2023 Location: Bangalore Apply Link:  https://careers.hpe.com Our Instagram page:  https://www.instagram.com/be_a__professional/ Telegram link:  https://t.me/Be_a_Professional YouTube link:  https://youtube.com/channel/UC0mQcMbbz5io_0Aw1z_1x6Q
Read more