VMware is hiring for Technical Support Engineer


 About Company:

VMware, Inc. is an American cloud computing and virtualization technology company with headquarters in Palo Alto, California. VMware was the first commercially successful company to virtualize the x86 architecture.

Position: Technical Support Engineer

Qualification: Any Graduate 

Stream: Any Stream 

Experience: 0-2 years 

Salary: 7.5 LPA

Location: Bangalore

Responsibilities:
  • Provide world class customer service throughout the entire lifecycle of customer adoption
  • Focused effort into optimal use of resources
  • Create knowledge base content for internal and external use
  • Communicate complex business remedies solutions or workarounds in a clear & concise manner.
  • Handling Support requests for VMC customer providing solutions for technical issues
  • Reproducing issues in-house and responding back in a timely manner with Continual follow ups with customers along with recommendations, updates, and action plans.
  • Escalate issues in a timely manner according to Standard Operating Procedures.

Preferred Skill:

  • Good communication(oral/written)
  • Good written and verbal communication skills: mastery in English and local language
  • Customer service & support

To Apply for this position: Click here

Our Instagram page: https://www.instagram.com/be_a__professional/

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