Groww Recruitment || Graduate Trainee|| Apply Now ||

Groww Recruitment || Graduate Trainee|| Apply Now ||

 Job Description
About Groww
Groww is India’s fastest growing investment platform. Our long term vision to become the trusted 
money partner of ~100M Indians with core products in investment & banking. Groww was founded 
in 2016 by alums from Flipkart, ICICI, IITB, IITD, BITs Pilani and is , backed by marquee investors 
like Tiger Global, Sequoia Capital, Ribbit Captial, and Y Combinator.

Expectations from successful candidates are:

· Eagerness to learn about the company’s products and their capabilities.
· Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
· Technical aptitude and the ability to understand and explain complex concepts in simple terms.
· Excellent interpersonal and relationship-building skills.
· Knowledge of other regional languages is helpful if the company works within the country.

Responsibilities-

· Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
· Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
· Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
· Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention.

Job Requirement
Discipline and Criteria-
· Undergraduate courses with a Finance background (BCom, BBA, BBM).
· 50% cut-off – 10th, 12th and Graduation.
· No backlogs and Gap years.

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