Gartner is hiring for Technical Support L1


 About Company:

Gartner, Inc is a technological research and consulting firm based in Stamford, Connecticut that conducts research on technology and shares this research both through private consulting as well as executive programs and conferences.


Position: Technical Support L1

Qualification: Degree in Bachelors of Science/ Technology

Responsibilities:

The candidate will be responsible for Incident management, Problem management, Production Support triage, handoffs to 2nd level support teams as well as reporting on open issues and incident trends. Areas to be supported include Events Attendee Web Applications, Vendor applications, Mobile applications, Event Kiosks and integration with back office applications. 

Required Skills:

  • Good communicator, able to clearly and correctly express complex technical concepts in English, both verbally and in writing to support a Global organization.
  • Experience with standard Microsoft products and platforms.
  • Good problem solving skills
To apply for this position: Click here


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