Amazon is hiring for Virtual Customer Service
About Company:
Amazon is an American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It has been referred to as "one of the most influential economic and cultural forces in the world", and is one of the world's most valuable brands. It is one of the Big Five American information technology companies, alongside Alphabet, Apple, Meta, and Microsoft.
Role: Virtual Customer Service
Location: WORK FROM HOME (Hyderabad, India)
Qualifications Required
Minimum qualification is 10 + 2/ Diploma/ Any graduate
Shifts: Rotational
About Role:
This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Knowledge & Skills Required Desired Skills:
Excellent communication skills (written and verbal)
Good composition skills - ability to compose grammatically correct, concise, and accurate written responses
Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
Good typing skills
Qualified candidates will be comfortable in a multi-tasking, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.
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