Google is hiring for Customer Support Associate - Ads Generalist || Register Now


 About Company:

Google  is an American multinational technology company that focuses on artificial intelligence, search engine technology, online advertising, cloud computing, computer software, quantum computing, e-commerce, and consumer electronics. It has been referred to as the "most powerful company in the world" and one of the world's most valuable brands due to its market dominance, data collection, and technological advantages in the area of artificial intelligence. It is considered one of the Big Five American information technology companies, alongside Amazon, Apple, Meta, and Microsoft.

Job Role: Customer Support Associate - Ads Generalist

Location: Hyderabad, India

Minimum Qualifications

  • Excellent verbal and written English language skills
  • Bachelor’s degree from an accredited institution
  • Strong attention to detail and a proven ability to balance multiple priorities
  • 0-2 years BPO experience in Technical Support/Customer service operations/ Troubleshooting/Campaign Optimization in any company

Preferred Qualifications

  • Ability to go beyond help center articles and understand the technical system to resolve customer queries
  • Ability to absorb complex technical concepts and communicate them to a non-technical audience
  • Any qualification or experience in Digital marketing would be an added advantage

Position Responsibilities

  • Maintaining a positive and professional attitude towards customers
  • Providing support across a variety of platforms, including chat, live email, instant messaging, and phone
  • Scope and collect customer requirements, provide guidance on best practices and apply technology and product knowledge to address customer's business and needs
  • Act as point of contact to provide consultative technical support and strategic relationship management to top online agencies and customers.
  • Drive customer communications and technical issue resolution, resulting in the highest level of customer satisfaction

Comments

Post a Comment

Popular posts from this blog

Amazon is hiring for Associate, Quality Services

Image
        About Company: Amazon   is an American  multinational   technology company  which focuses on  e-commerce ,  cloud computing ,  digital streaming , and  artificial intelligence . It has been referred to as "one of the most influential economic and cultural forces in the world",  and is one of the  world's most valuable brands .  It is one of the  Big Five  American  information technology  companies, alongside  Alphabet ,  Apple ,  Meta , and  Microsoft . Position:  Associate, Quality Services Location: Chennai Qualification:   BE, BTech, Master of computer Applications (MCA), B.Sc Computers , BCA, MSc Information Technology (IT) Batch: Any Batch Experience: Freshers/ Experienced Salary: Based on your skills Responsibilities: Execute test plans & test cases, creating test data, and reporting results in a timely, clear, and concise manner....
Read more

Ramco is hiring for Associate Business Analyst

Image
  About Company: Ramco Systems Limited is an Indian multinational enterprise software company that offers Aviation, ERP, HRP and Logistics software. Founded in 1997, it is a part of the Ramco Group and operates in 28 locations across 35 countries.  Position:  Associate Business Analyst Qualification:    BE /BTech Stream:  EEE/ CSE/IT/MECH Experience: Freshers Location: India Job Code: LOGABA Apply Link:   https://www.ramco.com Our Instagram page:  https://www.instagram.com/be_a__professional/ Telegram link:  https://t.me/Be_a_Professional YouTube link:  https://youtube.com/channel/UC0mQcMbbz5io_0Aw1z_1x6Q
Read more

HPE is hiring for HPE Intern 2023 || Apply Now

Image
    About Company: The Hewlett Packard Enterprise Company is an American multinational information technology company based in Spring, Texas, United States. HPE was founded on November 1, 2015, in Palo Alto, California, as part of the splitting of the Hewlett-Packard company.   HPE is hiring for HPE Intern 2023 This  role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office . Position: HPE Intern 2023 Qualification: B.E/Btech Streams: Computer Science, Information Systems, or equivalent Batch: 2023 Location: Bangalore Apply Link:  https://careers.hpe.com Our Instagram page:  https://www.instagram.com/be_a__professional/ Telegram link:  https://t.me/Be_a_Professional YouTube link:  https://youtube.com/channel/UC0mQcMbbz5io_0Aw1z_1x6Q
Read more